LUMA:HomeCare
Privacy Policy

Your health data. Your call.

Start with the plain-English highlights, then read the full policy. LUMA handles medication and health data — and we treat it like the most personal information you have.

WHAT WE COLLECTOnly what the app needsYour account, medications and supplements, dose history and the health data you choose to log or sync.
WHAT FAMILY SEESOnly what you shareEach person decides whether to share dose status or health data — and can change it anytime.
YOUR RIGHTSAccess, correct, deleteView, export or correct your data at any time, or delete your account right in the app.

Last updated: [Effective date] · Draft — must be reviewed by legal counsel before publishing.

1. Information we collect

  • Account information: name, email, phone number and sign-in method.
  • Medication and supplement data: product names, doses, ingredients, origin, plans, reminder times, dose history and the photos you take for recognition.
  • Health data: blood pressure, heart rate, sleep, steps and other readings you log manually or sync from Health Connect.
  • Family data: family members, sharing settings and the activity log created when someone logs a dose on another person's behalf (who, for whom, when).
  • Support data: what you send us through the contact form, email or LINE.
  • Device and usage data: [To confirm: device model, app version, crash logs, analytics]

2. How we use it

  • To deliver reminders, photo recognition, medication plans, health records and insights.
  • To show family members your dose status or health data — only as your sharing settings allow — and to alert them about missed doses.
  • To generate the health and medication reports you choose to export.
  • To manage subscriptions, answer support requests and keep the service secure.

We never use your health data for advertising. [To confirm: commitment not to sell personal data]

3. What your family can see

Each family member chooses whether to share their dose status, their health data, both or neither. Before anyone logs a dose for someone else, LUMA asks them to confirm and records who did it, for whom and when — visible to both people.

You can leave a family or change your sharing settings at any time, effective immediately.

4. Third parties

We share data only when needed to run the service:

  • Health Connect: read or written only with your permission.
  • Apple App Store / Google Play: to process subscriptions. We never receive your full payment details.
  • Cloud and technology providers: [To provide: hosting, database, push notification and image-recognition vendors and their regions]
  • When required by law.

5. Retention and deletion

We keep your data while you use LUMA so we can provide the service. When you delete your account, it is deleted immediately: you can no longer sign in, and your family can no longer see your data.

Related data is retained for 1 year and then permanently erased. [Legal to confirm: purpose and legal basis for the 1-year retention, and access limits during that period] See Delete account.

6. Security

[To provide: encryption in transit and at rest, access controls, incident response]

7. Your rights

You can ask to access, receive a copy of, correct or delete your personal data, or ask us to stop processing it.

Most of this can be done right in the app. For anything else, email info@voxiin.com. [Legal to confirm: GDPR / CCPA / US state health-data law wording if serving those regions]

8. Children

Children under [age] may not create their own account. Parents can log medications for their children from their own account.

9. Changes and contact

If we make material changes, we will let you know in the app and on this page.

Privacy contact: [Company name, address] · info@voxiin.com