Last updated: [Effective date] · Draft — must be reviewed by legal counsel before publishing.
1. The service
LUMA:HomeCare ("LUMA") is provided by [Company name] and helps you and your family manage medications, supplements, reminders, health records and reports.
2. Not medical advice
LUMA is not a medical device and does not diagnose or treat any condition. Photo recognition, ingredient information and health tips may be incomplete or wrong — always follow your prescription label, package insert and your doctor or pharmacist. Reminders can be delayed or missed because of phone settings, connectivity or battery, so never rely on them as your only safeguard.
3. Your account
Provide accurate information when you sign up and keep your sign-in secure. Activity under your account is treated as yours or someone you authorized.
4. Family sharing and logging for others
Inviting family members requires LUMA Plus; free users can accept invitations. Before logging doses for someone else, you should have their consent (or their legal guardian's). Every proxy action is recorded.
5. Subscription, trial and cancellation
- LUMA Plus is a monthly subscription at US$6.99/month (local pricing shown in your app store). There is no annual plan at this time.
- New subscribers get a 7-day free trial. If you don't cancel before it ends, it converts to a paid monthly subscription.
- Billing is handled by the Apple App Store or Google Play and renews automatically each month unless you cancel at least 24 hours before the current period ends.
- To cancel on iPhone: Settings → your name → Subscriptions. On Android: Google Play → Payments & subscriptions → Subscriptions.
- Refunds follow Apple's or Google's refund policies.
- After you cancel, Plus stays active until the end of the billing period, then your account returns to the free plan.
6. Your content
Your photos, records and data remain yours. You allow us to process them only as needed to provide the service, as described in our Privacy Policy.
7. Acceptable use
Don't record other people's data without their consent, impersonate anyone, disrupt the service or use LUMA for anything illegal.
8. Termination and account deletion
You can delete your account at any time. It is deleted immediately, and related data is permanently erased after 1 year — see Delete account. Deleting your account does not cancel your app-store subscription.
9. Limitation of liability
[To be provided by legal counsel]
10. Governing law and contact
These terms are governed by [governing law]. Questions? Email info@voxiin.com.